CANCELLATION POLICY
FOR OVERNIGHT STAYS
To receive a full refund, less 10% cancellation fee, please ensure that cancellations are made in writing to thehiveathighrock@gmail.com at least 72 hours prior to the scheduled reservation. Cancellations made within the 72 hour window are non-refundable. We appreciate your understanding and cooperation in adhering to our cancellation policy.
MASSAGES, SPA APPOINTMENTS AND YOGA CLASSES
Appointments can be canceled with a 10% cancellation fee or rescheduled with no fee through the link in your conformation email up to 72 hours in advance. If canceling through the portal please email us at thehiveathighrock@gmail.com with a request to process the refund, less 10% cancellation fee. Cancellations made within the 72 hour window are non-refundable. We appreciate your understanding and cooperation in adhering to our cancellation policy.
Privacy policy MESSAGING TERMS & CONDITIONS
When you opt-in to the service, we will send you a message to confirm your signup. By opting into messages, you agree to receive recurring automated marketing and informational text messages from The Hive At High Rock for The Hive at Hith Rock. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with The Hive at Hith Rock. The Hive At High Rock reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. The Hive At High Rock also reserves the right to change the short code or phone number where messages are sent. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase.Carriers are not liable for delayed or undelivered messages. You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from The Hive At High Rock again, just sign up as you did the first time and The Hive At High Rock will start sending messages to you again. Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at thehiveathighrock@gmail.com. You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at thehiveathighrock@gmail.com. The duty to inform us based on the above events is a condition of using this service to receive messages. If you have any questions about your data or our privacy practices, please visit our [Privacy Policy]. We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes